IT & Support
Jump on any machine in one click.
For IT teams, managed service providers, and support desks. Reach a user’s computer in seconds, with no VPN and no network setup. You’re billed by Counted by how many of your people are in live sessions at the same time, not how many machines you support., not by machine.
01Why support teams pick it
Price by technician, not by machine.
Support as many computers as you want. You only pay for the people actually in live sessions.
Reach any machine fast
Connect to a user’s desktop in seconds with no VPN and no port-forwarding. Use Connect to a machine even when no one is sitting in front of it. for servers and kiosks that no one is sitting in front of.
- One-click remote help, no network setup
- Unattended access to servers and headless boxes
- Windows and Linux hosts, connect from any desktop
Unlimited machines
Add as many The machines you connect to. With RealFrame you can add as many as you want. as you like at no extra cost. Billing is $149/yr per Counted by how many of your people are in live sessions at the same time, not how many machines you support., so your bill tracks your team, not your fleet.
- $149/yr per concurrent technician
- Add unlimited endpoints at no extra cost
- Self-host the whole platform, free for personal use ($499/yr commercial)
Control and audit
Give each technician exactly the access they need with Give each person exactly the access they need, and nothing more., and keep A record of who connected to what and when, for security and compliance. of who connected to what and when. Every session is Scrambled so only your own devices can read it. No one in between, including us, can see your screen..
- Per-person access controls
- Full session audit logs
- End-to-end encrypted, including over the relay
02Built for the desk
Made for the way help desks work.
Whether you run internal IT or manage clients, the math stays simple and the access stays controlled.
- Cover a whole client fleet on a fixed per-tech cost
- Spin up access for a new technician in minutes
- Scope each person to only the machines they own
- Keep a clean record for security and compliance
- Holds up on weak Wi-Fi for remote and field users
Get started
Your desktop is waiting.
Connect your first machine in under a minute. Free to start: no VPN to configure, no port-forwarding, no IT ticket.