Skip to content

Support

Get set up in minutes.

Setup guides and troubleshooting for RealFrame: install the host and a client, pair devices with a 6-digit code, self-host, and fix a connection that will not start.

01Setup

Start here.

Setup

Install the Host

Install the RealFrame host on the computer you want to reach. Works on Windows and Linux, no VPN or port-forwarding required.

Setup

Install a Client and Connect

Install the RealFrame client on the device you are sitting at, then connect to your host. Clients run on Windows, Mac, and Linux.

Setup

Pair Devices With a Code

Confirm a new connection with a 6-digit pairing code so only your devices can connect. A quick, one-time check the first time two devices meet.

Setup

Self-Host Setup

Run RealFrame on your own infrastructure. An overview of what self-hosting gives you and the steps to stand up your own coordination service.

02Troubleshooting

When something is off.

Troubleshooting

Fix a Connection That Will Not Start

A session will not open or the host shows offline? Work through these checks in order to get connected again. No VPN or port-forwarding needed.

Get started

Your desktop is waiting.

Connect your first machine in under a minute. Free to start: no VPN to configure, no port-forwarding, no IT ticket.